Return Policy
Returns
Though we strive to give you a great customer experience each time you shop with us, but considering the fact that LAD WEATHER is based on reasonable price for global customers especially beginer, we don’t accept exchange or return of the products once sold or delivered except for initial failure.
We always promise very competitive price, compared with other brand with the same functions. We believe it will activate outdoor and sports globally from beginers. For this mission, we'll do our best all time.
Non-returnable items: Gift cards
Guarantee
A guarantee of six months from the date of purchase is granted on this watch. Within this period, any production defects will be removed free of charge.
Should this in our estimation will not be possible or proves to be uneconomical, a replacement will be provided in the form of a watch of the same model or, at our discretion, a similar model.
Any damage caused to watches by incorrect use or undue strain is not covered by the guarantee. The strap, glass and if applicable battery are likewise not covered. The same applies if the production rendered illegible. The value of any replacement is limited to the cost of the original model. No liability is accepted for any secondary or consequential damages or losses. Failure to follow the instructions for using or looking after the watch shall be deemed as incorrect use.
When making any guarantee claim, please send us an email at shop@lad-weather.us .
To complete your return, we require a receipt or proof of purchase and guarantee card.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shop@lad-weather.us .
Refunds (if applicable)
We only refunds items if they are defective or damaged. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. After receiving products, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shop@lad-weather.us .
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Though we strive to give you a great customer experience each time you shop with us, but considering the fact that LAD WEATHER is based on reasonable price for global customers especially beginer, we don’t accept exchange or return of the products once sold or delivered except for initial failure.
We always promise very competitive price, compared with other brand with the same functions. We believe it will activate outdoor and sports globally from beginers. For this mission, we'll do our best all time.
Non-returnable items: Gift cards
Guarantee
A guarantee of six months from the date of purchase is granted on this watch. Within this period, any production defects will be removed free of charge.
Should this in our estimation will not be possible or proves to be uneconomical, a replacement will be provided in the form of a watch of the same model or, at our discretion, a similar model.
Any damage caused to watches by incorrect use or undue strain is not covered by the guarantee. The strap, glass and if applicable battery are likewise not covered. The same applies if the production rendered illegible. The value of any replacement is limited to the cost of the original model. No liability is accepted for any secondary or consequential damages or losses. Failure to follow the instructions for using or looking after the watch shall be deemed as incorrect use.
When making any guarantee claim, please send us an email at shop@lad-weather.us .
To complete your return, we require a receipt or proof of purchase and guarantee card.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shop@lad-weather.us .
Refunds (if applicable)
We only refunds items if they are defective or damaged. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. After receiving products, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shop@lad-weather.us .
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.